When applying for a visa to China, security and confidentiality are crucial concerns. At Oasis China Visa Services, we understand that handling sensitive personal information requires the highest level of responsibility and protection. Our role as a visa processing agent allows travelers to apply by mail, avoiding the need to visit the Chinese Embassy in person. Because this process involves submitting crucial documents—such as passports and application forms—we have implemented strict security measures to ensure your information remains protected at every step.
Our Commitment to Information Security
At Oasis China Visa Services, we take data protection seriously. Every document we receive, whether electronically or physically, is handled with the utmost care. Below are the key ways we safeguard your private information:
1. Secure Email Communication
We handle most of our visa application processing electronically, whether through email correspondence or document uploads on our website. To protect these communications, we use Google Workspace Enterprise, which supports S/MIME encryption—a secure email protocol that ensures your messages are encrypted and safe from unauthorized access.
Additionally, emails are not downloaded or stored locally. Instead, most files are previewed and reviewed directly within Gmail to minimize data exposure. We only download files when absolutely necessary, such as for printing, visa photo editing, and completing the application process.
For oversized files or files that require local unzipping or decryption, we download and execute them in a Windows Sandbox or on a Mac computer to ensure a secure and isolated environment. We strictly do not click on external links or download suspicious files, further reducing security risks.
DKIM signature, SPF signature verifications, and DMARC policy checks are also implemented to prevent scams and fraudulent activities.
2. Secure Office Environment
To ensure the highest level of security, Oasis China Visa Services does not allow employees to work remotely. All visa processing tasks are conducted on-site in our secure office. Strict internal policies regulate access to sensitive information, ensuring that only authorized personnel handle application-related data. By keeping all operations within a controlled office environment, we minimize security risks and maintain the confidentiality of your information.
Additionally, all Gmail account access is protected with phishing-resistant two-factor authentication (2FA) devices using FIDO (Fast Identity Online) standards. Security keys utilize public key cryptography to verify both the user’s identity and the URL of the login page, preventing attackers from gaining unauthorized access to our accounts. This advanced authentication method ensures that even if passwords are compromised, unauthorized access remains blocked.
3. Information Storage and Retention Policy
We recognize the importance of minimizing data retention to enhance security. However, certain records must be maintained for operational and reference purposes:
- Visa application information may be kept for a certain period depending on each applicant’s needs. Clients may request their application information to be deleted at any time by reaching out to our team.
- Order and payment records may be retained for future reference, bookkeeping, or compliance purposes.
Our goal is to keep only what is necessary while giving our clients full control over their personal information.
4. Periodic Data Deletion & Client Requests
We periodically delete application information once the visa process is complete, ensuring that data is not retained longer than necessary. However, customers can request the complete removal of their application information at any time by contacting us directly. We honor all such requests promptly to respect the privacy and preferences of our clients.
5. Additional Encryption and Protection Measures
For clients with special security concerns, we offer Microsoft Purview Message Encryption Technology to further secure your information exchanges. This ensures an additional layer of protection beyond our already robust security measures.
6. Cybersecurity Insurance for Extra Protection
Despite our best efforts to prevent security breaches, cyber threats are always evolving. To further safeguard against potential risks, Oasis China Visa Services maintains cybersecurity insurance. This protects us—and our clients—from potential financial losses in the rare event of a cyberattack or data breach.
7. Our Security Commitment and Limitations
We implement appropriate security measures to protect the information we collect. However, it is important to note that no method of data transmission or storage is 100% completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. Our team is committed to continuously improving our security practices to reduce risks and ensure the highest level of protection possible.
Why Security Matters to Us
As a trusted visa processing service since 2001, we have handled numerous of applications, and our clients trust us with their most sensitive travel documents. We do not take this responsibility lightly. Your privacy and security are our top priorities, and we continuously improve our processes to adapt to the latest cybersecurity best practices.
Peace of Mind for Our Clients
When you apply for a visa through Oasis China Visa Services, you can rest assured that your information is in safe hands. Our team follows strict security protocols, and we are committed to protecting your data every step of the way.
If you have any questions about our security measures or need special handling for your documents, please don’t hesitate to reach out.
Link to Privacy Policy
